We protect your personal data

It is important for us at ICA Gruppen AB (“ICA” or “we”) that you feel confident about how we process your personal data. We are therefore open about how we collect, process and share the information about you that we have stored. We never sell your personal data to other companies.

Personal data is all information that can be used to identify a natural person. Examples include basic information about you, such as your name and contact information, but also your clicking history.

We make sure your personal data is always protected and that our processing is in compliance with applicable data protection rules as well as with internal guidelines and routines. We have also appointed a Data Protection Officer who ensures our compliance with these rules.

On these pages we describe how and why we process your personal data, and what your rights are in this regard. For processing conducted by other ICA companies in ICA Gruppen, such as in connection with you as an ICA card customer, please visit www.ica.se/dataskydd or contact the other companies.

Processing of personal data in ICA Gruppen

The ICA Idea is based on independent retailers working in cooperation. The individual ICA retailers own and operate their own ICA stores, but they also cooperate with other ICA companies. ICA thus consists of independent ICA stores as well as ICA companies in ICA Gruppen. If you have a relationship with any of these companies, then they need to process your personal data. For further information, please visit the respective ICA companies’ websites.

ICA Gruppen consists of, for instance, the following ICA companies, which may process your personal data:
• ICA Gruppen, which is the parent company
• ICA Sweden, which conducts grocery retail business
• ICA Bank, which offers financial services
• ICA Insurance, which offers insurance
• Apotek Hjärtat, which conducts pharmacy business
• Minutkliniken, which operates health clinics adjacent to ICA stores and/or Apotek Hjärtat pharmacies
• ICA Maxi Special, which conducts retailing in household and leisure items (non-food)

Where do we process you personal data?

We always strive to process your personal data within the EU and EEA countries. In cases where your personal data is used outside of the EU, such as by any of our service providers, we ensure that protective measures are always in place, such as data transfer agreements, so that the recipients process your personal data in the same, secure manner as we do. 

Arrangements for protecting personal data

Certain ICA companies have a joint responsibility for ensuring that your personal data is processed in a secure and correct manner. These ICA companies have therefore entered into arrangements with each other to protect personal data. The information provided by the pertinent ICA companies on the handing of personal data states whether a joint responsibility exists and who is the contact point for questions. 

Updates on how we process your personal data

We may need to update this information, such as if we were to process your personal data for a new purpose, collect additional information, or share your personal data with other recipients than those indicated here. In such case you will be notified about the updated information, where the changes will be highlighted. The most recent version of this information is always posted here on icagruppen.se.