Do you have any questions about ICA Gruppen? Start with checking in our list among common questions.
It is important for us at ICA Gruppen that you feel confident about how we process your personal data. We are therefore open about how we collect, process and share the information about you that we have stored.
Here you can find information about how ICA Gruppen processing personal data ›
ICA Gruppen’s operations are divided into segments: ICA Sweden, Rimi Baltic, Apotek Hjärtat, ICA Real Estate and ICA Bank. The core business is grocery retail. Other activities must support the core business and provide scope for further development towards new business opportunities.
ICA Gruppen has 1,954 wholly-owned or retailer-owned stores and pharmacies in four geographical markets. Its core business is grocery retail.
ICA Gruppen is mainly active in four geographical markets: Sweden, Estonia, Latvia and Lithuania. Read more ›
ICA Gruppen is a new group formed in 2013 – but like its predecessor ICA AB, its core business is grocery retail. In 1917 Hakon Swenson started Hakonbolaget, from which today’s ICA originated. The current ICA logo was created in 1964.
ICA Gruppen’s vision is to make every day a little easier. Our overall goal is to firmly establish our position as the leading retailer focused on food and health.
ICA Gruppen has not just one business model, but several. The idea is to combine the best aspects of entrepreneurship with the best aspects of economies of scale. The ICA concept, in which individual retailers work together to combine diversity and local adaptation with economies of scale and efficiency, remains a cornerstone of the company. At the heart of the ICA Gruppen’s operations is grocery retail, and our grocery stores are our core business. Around our stores we have built up a number of operations which, individually or in combination, contribute to our attractive customer offering and our stable market position. ICA Sweden is a grocery retail business operating throughout Sweden in cooperation with independent ICA retailers. Rimi Baltic is a grocery retailer operating in Estonia, Latvia and Lithuania. All of the stores are wholly-owned by Rimi Baltic. ICA Bank offers financial services to customers in Sweden. ICA Real Estate’s task is to find appropriate properties in the right locations in Sweden. This is done today through a combination of owning, leasing and strategically developing marketplaces.
Our available positions are posted on the page Available positions ›
It is important for us at ICA Gruppen that you feel confident about how we process your personal data. We are therefore open about how we collect, process and share the information about you that we have stored.
Here you can find information about how ICA Gruppen processing personal data ›
We offer a wealth of opportunities to develop. ICA Gruppen’s development model presents four different examples of what a journey within ICA can look like. Read more ›
Diversity among our employees is something we value highly, and it has long been a conscious strategy that we prioritize. Experience shows that workplaces containing people with different backgrounds and skills are more dynamic and innovative than more homogeneous workplaces. We therefore work consciously to ensure that our workplaces are accessible to all, regardless of sex, gender identity or expression, ethnic group, religion or other beliefs, disability, sexual orientation or age.
More information on how to apply for an internship at ICA can be found here ›
When we have thesis or degree project topics ready, we publish them under Available positions. If you have your own suggestion for a thesis or degree project you can read how to apply under Theses & dissertation ›
At ICA we have almost 20 job families and each job family covers many different competencies and roles. Read more ›
ICA’s recruitment process is based on professionalism, long-term thinking and diversity. Through a uniform, structured approach we are able to make sure that we recruit employees with the right skills who fit in with ICA’s values. It is always the manager who has ultimate responsibility for recruitment, supported by HR.
Benefits and discounts vary depending on where you work in the group. Read more ›
When we offer trainee programmes you will find them under Available positions ›
Read our annual report and click through our website to get a good picture of what ICA Gruppen can offer you and who we are.
The strategic focus of ICA Gruppen’s sustainability work is set by the Board of Directors and is governed through strategic- and business planning processes. The Board decides on policies for business ethics and sustainability, sustainability reports (annual and quarterly), and follows up business ethics and sustainability issues.
Sustainability is an integrated part of ICA Gruppen’s strategy, which is based on five long-term strategic objectives which together form the foundation of all of ICA Gruppen’s operations. One of these objectives is "A positive force" – We lead the development towards a more sustainable and healthy society. The strategic direction is set out in more detail in Ambition 2025, which states where ICA Gruppen needs to be in about five years’ time in response to identified changes and drivers in the world around us. “Healthy and sustainable” is one of four themes within the ambition, which is then made more tangible in the form of the group-wide step-change areas “Climate beyond neutrality” and “Make healthy choices easy”.
“För en god morgondag” (“For a good tomorrow”) is a platform to structure and communicate ICA Gruppen’s sustainability work, and is broken down into five defined areas: local, environment, health, inclusion & diversity and quality. Clear ambitions and goals have been set for each of these areas, and all parts of ICA Gruppen have activities in the respective areas. “For a good tomorrow” signals that the work with sustainability will never cease – it is something that we must work with continuously and as an integrated part of everything we do.
Yes, ICA has been a signatory to the UN Global Compact business initiative since 2004 and takes responsibility for adhering to the Compact’s Ten Principles in the areas of Human Rights, Labour, the Environment, and Anti-Corruption.
ICA Gruppen has a number of policies that are mandatory for all employees and companies and which clarify rules and requirements for employees. These include a sustainability policy, a business ethics policy, and a customer policy. The requirements we set for our vendors are based on these policies and are laid out in contracts, which include clear wording on product safety, animal welfare, content, traceability, business ethics, the environment and social responsibility.
From a value chain perspective, a large share of ICA’s total carbon footprint comes from the production of food, and ICA has therefore adopted an ambition to reduce climate impact also from the production and consumption of food.
Read more about ICA Gruppen’s climate targets here ›
Read more about ICA Gruppen’s climate impact here ›
ICA Gruppen is engaged in a multitude of activities to reduce the climate impact from stores, pharmacies, warehouses and offices via e.g., refrigerants, electricity use, goods transports and business travel in both Sweden and the Baltic countries. ICA Gruppen’s own operations have been climate-neutral since 2020 through purchases of carbon offsets to compensate for any emissions that have not been eliminated by other means.
Read more about ICA’s climate ambition here ›
Read more about ICA’s carbon offsetting here ›
To drive and monitor its sustainability efforts, ICA Gruppen sets Group-wide targets in the prioritised focus areas local, environment, health, inclusion & diversity and quality. These are complemented by the targets set by each respective company and those set for specific issues.
ICA’s quality assurance work is grounded in clear routines and processes for ensuring traceability and control regarding its product range and the handling of goods. ICA puts great emphasis on quality assurance of its operations and is at the forefront among grocery retailers with respect to certification. ICA works with audits, traceability checks, reviews of product contents and labelling, product testing and structured quality assurance in both logistics and stores.
ICA Gruppen’s firm conviction is that all trade shall be conducted in a manner that respects human rights. ICA Gruppen sells products from around the world and needs to know where the products come from and under what conditions they were produced. ICA Gruppen does not accept discrimination, infringement of the right to organise and collectively bargain, child labour, forced labour, or other failures to comply with human rights. This is made clear in the company’s policies and in contracts with all suppliers. ICA Gruppen is also represented out in the world to better be able to collaborate with suppliers, control production and advocate for change through training initiatives, projects and partnerships with other industry actors. ICA Gruppen’s requirements are based on the UN’s Universal Declaration of Human Rights, the Convention on the Rights of the Child and the International Labour Organisation’s (ILO) core conventions. ICA Gruppen also supports Consumer Goods Forum’s Forced Labour Resolution. The overarching goal is that all of ICA Gruppen’s suppliers of corporate brand products in high-risk countries will have undergone a social audit.
ICA requires all palm oil used in its corporate brand products to be RSPO-certified. In ICA’s private label food products that contain palm oil, only segregated RSPO-certified palm oil is used. This means it is kept separate from uncertified oil throughout the production chain, all the way to the finished product. ICA Gruppen is a member of the RSPO (Roundtable on Sustainable Palm Oil) – a non-profit organisation that develops and implements criteria for responsibly produced palm oil, so that it is cultivated in a way that is better for ecosystems and communities – and works with others in the industry to promote more responsibly produced and sustainable palm oil.
All soy that is used in ICA’s corporate brand products for human consumption, or as feed for meat and dairy producing animals, is responsibly produced. This means that 100% of the soy used for ICA’s private label products is certified according to a reliable standard or is covered by certificates for the corresponding volume. ICA Gruppen is a member of RTRS (Roundtable on Responsible Soy) and in the Swedish platform for risk-identified crops.
ICA Gruppen wants to contribute to better public health. By virtue of ICA Gruppen’s size and through cooperation, the various businesses within the Group are well-equipped to reach out and in various ways inspire people to live a healthier life – thereby making a difference to both individuals and society. The health aspects include not only preventive activities in the form of healthy eating habits and regular exercise, but also simple healthcare services and advice on both medicines and personal finances. ICA Gruppen’s shared health ambition identifies three focus areas, and children and young people are priority target groups. On of the focus areas is physical wellbeing – making it easier to live a healthier everyday life.
Increased consumption of fruits, vegetables and legumes has both climate and health benefits. ICA Sweden has therefore set the target that customers’ purchases of fruit and vegetables are to equal the recommended consumption of at least 500 grams per person and day by 2025.
Through products that address issues concerning additives, diets, allergies and lifestyles, we can spread information and inspire customers to adopt a healthy lifestyle. This work is based on official Nordic dietary guidelines and nutritional recommendations.
We also carry on a continuous dialogue with politicians, authorities, trade colleagues and other stakeholders concerning how the retail trade can help reduce public health problems.
ICA’s products shall be produced under dignified conditions. Animals may not be treated badly, and natural ingredients shall not be altered without good and well-conceived purposes. We shall ensure good animal care as far as possible. By this we mean that
ICA Gruppen in general says no to all GMO labelled products, based on a precautionary principle. If we were to approve such a product, it must be based on an obvious customer benefit, ethically acceptable, and safe for humans and the environment. Such approval would be granted by ICA Gruppen’s management team. ICA Gruppen has at this time not approved any GMO labelled product.
Additives shall be used restrictively and provide clear value added for customers, such as improved nutritional value, safety, ease of handling, appearance and flavour. In content declarations, all ingredients shall be always be listed so that customers can make an informed decision. Certain additives may cause oversensitivity reactions or have other adverse effects. We monitor scientific reports surrounding additives and may choose to restrict their use in our private label products.
We not allow azo dyes in food products. Nor do we allow other colourants in basic foodstuffs such as butter, milk, cereals, flour, sugar, meat, fish, fruits and vegetables.
One of ICA’s overall goals is to be a positive force in society. Sponsorships are arranged in cooperation with organizations working for good purposes, healthy ways of living or good and healthy food.
The practical matters on sponsorships are handled by each company in ICA Gruppen.
ICA Gruppen has a tax policy, that is approved annually by the board. The policy describes guidelines for how tax matters should be handled in the group. ICA Gruppen is compliant with tax law in each country we have business in. All business decisions are taken on a commercial basis and tax effects are a consequence of these decisions.
ICA Gruppen creates jobs and contributes to tax revenues in the local economies where the Group operates.
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