Goals and strategy

Strategy

ICA Gruppen is driven by the vision to make every day a little easier. Our companies are built on a stable ground with several common strengths. We continue to evolve by finding easier and better solutions for our customers, enabling them to shop more conveniently, cook better food, live a healthier life, manage their personal economy, make more sustainable choices and live in more sustainable communities.

Since the creation of the Group we have consolidated our company structure to become more synergistic – with groceries as our core and complemented by our supporting businesses i.e. pharmacy, non-food, bank, insurance and real estate.

By co-operating between our businesses we create scale and realize important synergies e.g. common loyalty program, co-location of stores, sourcing and administration. In addition, digitalization creates new possibilities for additional synergies e.g. in e-commerce, data and investments in new technology and capabilities.

As the environment is changing more rapidly we also need to be more agile. The Group strategy builds on our stable foundation and common strengths and sets the direction for all businesses within the Group.

Group Strategy



1. Strategic target pictures

Long-term strategic direction


2. Ambition 2025

Where we want to be

- ICA is for everyone. We serve all customer segments with relevant price-value and locally adapted offerings.
- We have the leading everyday food ecosystem build around inspiring local marketplaces with supporting products, services and infrastructure.

- We are recognized as one of the corporations doing the most to improve public health.
- We are industry leader in progressing towards a climate net-zero business.
- We are known as a trusted source of guidance to make relevant, healthy and sustainable choices.

- We are the most attractive and appreciated employer with the proudest employees.
- We are known for entrepreneurship, modern ways of working, continuous learning and that together we make a difference.

- We are a trusted data-driven company, with relevant and personal products and services, based on data that we use across the ICA-system, to the benefit of all stakeholders.
- We are deeply data-driven in our daily work and we leverage data to develop our business.


3. Step-changes

ICA Gruppen’s Board of Directors has adopted the prioritised step-changes for the Group. The step-changes pinpoint where ICA Gruppen needs to achieve significant improvement during the next three years. There are other important areas, but the step-changes are the areas that will require extra effort.

ICA Gruppen has internal targets for each step-change and will measure the progress each year.

 

ICA Gruppen AB

Box 4075

169 04 Solna, Sweden

Telephone

+46 (0) 8 56 15 00 00

Visitors adress

Kolonnvägen 20, 169 71 Solna

Customer service

+46 (0) 33 47 47 90

Solna, Sweden

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