ICA-gruppen


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ICA-gruppen

  • About ICA Gruppen

    About ICA Gruppen

    Focus on food and health

    ICA Gruppen is a leading retail company with focus on food and health. The Group includes ICA Sweden and Rimi Baltic, which mainly conduct grocery retail, ICA Real Estate, which owns and manages properties, ICA Bank, which offers financial services, and Apotek Hjärtat, which conducts pharmacy business.

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    • Our business
    • Our values
    • Goals and strategy
    • Community engagement
    • Organization
    • Corporate governance

    Our companies

    Our operations are broken down into several company segments. Read more ›

    • Our companies
    • Business model
    • Markets
    • Our brands
    • Our history
    • Strategy
    • Financial targets
    • Sustainability targets
    • Board of Directors
    • Executive Management
    • Reports
    • Policies
    • Auditors
  • Sustainability

    Sustainability

    ICA Gruppen wants to be a positive force in society

    As a major player, we have a great responsibility, but also a great opportunity to have a genuine impact. For the past several years we have been working actively and in a structured manner with continuous improvement in all steps of the value chain.

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    • Sustainability governance
    • Our sustainability work
    • Climate
    • Human rights
    • Sponsorship
    • Question and answer

    In focus

    ICA Gruppen publishes annual report 2022

    • Our starting points
    • Materiality analysis
    • Strategies and goals
    • Certifications and standards
    • Initiatives and membership
    • Policies
    • Local
    • Environment
    • Health
    • Inclusion and diversity
    • Quality
    • Climate targets
    • TCFD
    • Carbon offsetting
  • Innovation

    Trends and innovation

    Innovative ideas are often created when in need to find a solution to a problem, or when something can be improved. At ICA Gruppen, we have both the will and the ability to improve. ICA Gruppen’s aim is to make a difference, both in our organization, and for a better tomorrow.

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    • Trends and innovation
    • ICAx - our innovationshub

    In focus

    Despite stricter rules to slow the spread – parents do not feel their children are healthier

  • Careers

    Careers

    At ICA, everyone’s ideas can make a difference. Together, we contribute to make every day a little easier and shape a better future for millions of people – every day. Want to join us?

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    • Available jobs
    • Find your area
    • Your future with us
    • Life at ICA
    • Student

    Available jobs

    Find available positions within ICA Gruppen ›

    • Work at ICA Gruppen
    • Work in a store
    • IT, tech and analytics
    • Category and buying
    • Marketing, sales and business development
    • Warehouse and logistics
    • More areas
    • Culture and values
    • Learning and development
    • Sustainability and CSR
    • Benefits and health
    • Diversity and inclusion
    • Meet our employees
  • Financial

    Financial information

    These pages contain published information about the Group and upcoming reports and presentations will be published here.

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    • Press releases
    • Reports and presentations
    • Credit market
    • Calendar
    • Subscribe
    • Contact

    Reports and presentations

    Here you can find ICA Gruppen’s financial reports and presentations. Read more ›

    • Bond programme
    • Loans and credit facilities
    • Financial policy
    • Credit analysts
  • Media

    Media

    Welcome to ICA Gruppen's media room. Here you can find our press releases and news. You will also find, images and movies, our channels in social media, information about upcoming events and contact information to ICA's press service.

    Press service
    46+ (0) 10 422 52 52      press@ica.se

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    • Press releases
    • Images and films
    • Social media
    • Question and answer
    • Subscribe
    • Contact

    Latest release

    ICA Gruppen publishes annual report 2022

    View all releases ›

  • Contact
  • Other pages
    • ICA Sweden
    • Rimi Baltic
    • Apotek Hjärtat
    • ICA Bank
    • ICA Insurance
    • ICA Real Estate
    • For suppliers
  • Swedish
  • Search
  • About ICA Gruppen
  • Our business
  • Business model
Our business

A corporate structure that provides important advantages

The heart of ICA Gruppen’s operations is grocery retail, where the hub consists of some 1,560 grocery stores in Sweden, Estonia, Latvia and Lithuania. Surrounding these, a number of operations have been built up – each on their own and in cooperation – which are to support the core businesses and have the potential to be further developed into new business opportunities. This helps us create an attractive customer offering and stable market position.

In Sweden, grocery retail is conducted in cooperation with independent ICA retailers, who own their own stores. ICA Sweden handles, among other things, joint purchasing, logistics, central market communication and overall development of the store network.

In Estonia, Latvia and Lithuania, all stores are owned and operated by the wholly owned subsidiary Rimi Baltic.

Apotek Hjärtat, with nearly 400 pharmacies in Sweden, is an important part of ICA Gruppen’s endeavour to attain a leading position in health. With respect to purchasing, the customer offering, organisation and loyalty programmes, coordination is conducted with ICA Sweden.

ICA Bank fills several important functions within ICA Gruppen. In addition to providing a growing range of user-friendly banking services – and insurance through ICA Insurance – ICA Bank helps strengthen loyalty to ICA stores while also reducing the cost of financial flows in the ICA system. Commissions, net interest income and other revenue contribute to earnings, while the use of ICA Bank’s own card helps minimise fees to external card companies.

ICA Real Estate is the Nordic region’s largest real estate company in the retail sector. Its overarching role is to meet ICA Gruppen’s long-term need for the right premises at the right locations. This is done through a combination of owning, leasing out and developing marketplaces. The property portfolio is actively managed, and fully developed properties are sold on a continuing basis.

A group structure with great advantages

Since ICA Gruppen was established in 2013 we have made a concerted effort at building a robust and synergistic company structure that is adapted to meet evolving consumer behaviours, a fast pace of digitalisation and widespread sector convergence. Our change work has resulted in a large number of structural changes to give us a greater ability to leverage synergies within the Group. Coordination has successively increased and been deepened and broadened, and today has been extended to encompass central areas such as the offering, customer insights, locations and marketplaces, investments and purchasing. By cooperating and taking advantage of economies of scale – physical as well as digital – advantages are created for our customers, operations, employees, society in general – and ICA Gruppen.

Greater cooperation in multiple areas...

Offering

Through coordination between operations we can create strong and relevant customer offerings.

Customer insights

Access to data-driven customer insights from loyalty programmes gives us valuable information about preferences and behaviours – and enables us to personalise offerings.

Locations and marketplaces

Co-location strengthens the local marketplaces and makes life easier for customers.

Investments

Coordination of investments benefits all operations and at the same time contributes to high financial efficiency.

Sourcing

Through coordinated sourcing we achieve good prices and the right quality. It also enables us to set uniform standards for suppliers with respect to social and environmental factors.


...which provides benefits for:

Customers
  • Making every day a little easier
  • Attractive and relevant offerings
  • Co-location of operations means people can get different things done all in one place
  • Integrated loyalty programmes – bonuses regardless of channel
  • Value for money and quality
The businesses
  • Strong brand loyalty
  • Opportunities for synergies and economies of scale
  • More attractive marketplaces through co-location of operations
  • Access to extensive customer insights
Employees
  • Ability to make things easier and more sustainable in their daily lives
  • Growth that creates development opportunities for individual employees
  • Exciting opportunities for internal mobility between different types of operations
  • An entrepreneurial culture with considerable opportunities to make a difference, individually and with others
Society in general
  • Coordinated environmental, health and quality initiatives
  • Jobs and tax revenue
  • Robust rural communities
  • Secure and efficient infrastructure for the supply of groceries and medicines, as well as for banking and insurance services


Our business
  • Our companies
  • Business model
  • Markets
  • Our brands
  • Our history
Our values Goals and strategy
  • Strategy
  • Financial targets
  • Sustainability targets
Engagement Organization Corporate governance
  • Board of Directors
  • Executive Management
  • Reports
  • Policies
  • Auditors

ICA Gruppen AB

Box 4075

169 04 Solna, Sweden

Telephone

+46 (0) 8 56 15 00 00

Visitors adress

Kolonnvägen 20, 169 71 Solna

Customer service

+46 (0) 33 47 47 90

Solna, Sweden

To startpage

ICA Gruppen AB

ICA Gruppen AB

Box 4075

169 04 Solna, Sweden

Telephone

+46 (0) 8 56 15 00 00

Visitors adress

Kolonnvägen 20, 169 71 Solna

Customer service

+46 (0) 33 47 47 90

Headquarters

Solna, Sweden

Terms and conditions Cookies Processing of personal data

Latest news

Latest news

  • 2023-02-24 08:00 ICA Gruppen publishes annual report 2022
  • 2023-02-16 08:45 ICA Gruppen issues SEK 3.5 billion in bonds
  • 2023-02-08 09:35 Correction: ICA Gruppen year-end report 2022
  • 2023-02-08 07:00 ICA Gruppen year-end report 2022

Processing of personal data

Processing of personal data

  • Data protection
  • Users
  • Job applicants
  • Reference person
  • Vendors
  • Participants
  • Rights
  • Categories of personal data
  • Contact
  • Cookies

Social channels

Social channels

  • Twitter
  • LinkedIn
  • Instagram

Sitemap

About ICA Gruppen

  • Our business
  • Our values
  • Goals and strategy
  • Engagement
  • Organization
  • Corporate governance

Sustainability

  • Governance
  • Sustainability work
  • Climate
  • Human rights
  • Sponsorship
  • Question and answer

Innovation

  • ICAx - our innovationshub

Careers

  • Available jobs
  • Find your area
  • Your future with us
  • Life at ICA
  • Student

Financial

  • Press releases
  • Reports
  • Credit market
  • Calendar
  • Contact

Media

  • Press releases
  • Images and films
  • Social media
  • Question and answer
  • Subscribe
  • Contact


To startpage


ICA Gruppen AB

Box 4075

169 04 Solna, Sweden

Telephone

+46 (0) 8 56 15 00 00

Visitors adress

Kolonnvägen 20, 169 71 Solna

Customer service

+46 (0) 33 47 47 90

Solna, Sweden

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