ICA-gruppen


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ICA-gruppen

  • About ICA Gruppen

    About ICA Gruppen

    Focus on food and health

    ICA Gruppen is a leading retail company with focus on food and health. The Group includes ICA Sweden and Rimi Baltic, which mainly conduct grocery retail, ICA Real Estate, which owns and manages properties, ICA Bank, which offers financial services, and Apotek Hjärtat, which conducts pharmacy business.

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    • Our business
    • Our values
    • Goals and strategy
    • Community engagement
    • Organization
    • Corporate governance

    Our companies

    Our operations are broken down into several company segments. Read more ›

    • Our companies
    • Business model
    • Markets
    • Our brands
    • Our history
    • Strategy
    • Financial targets
    • Sustainability targets
    • Board of Directors
    • Executive Management
    • Reports
    • Policies and guidelines
    • Auditors
  • Sustainability

    Sustainability

    ICA Gruppen wants to be a positive force in society

    As a major player, we have a great responsibility, but also a great opportunity to have a genuine impact. For the past several years we have been working actively and in a structured manner with continuous improvement in all steps of the value chain.

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    • Sustainability governance
    • Our sustainability work
    • Climate
    • Human rights
    • Sponsorship
    • Question and answer

    In focus

    ICA Gruppen’s report for second quarter 2023

    • Our starting points
    • Materiality analysis
    • Strategies and goals
    • Certifications and standards
    • Initiatives and membership
    • Policies and guidelines
    • Local
    • Environment
    • Health
    • Inclusion and diversity
    • Quality
    • Climate targets
    • TCFD
    • Carbon offsetting
  • Innovation

    Trends and innovation

    Innovative ideas are often created when in need to find a solution to a problem, or when something can be improved. At ICA Gruppen, we have both the will and the ability to improve. ICA Gruppen’s aim is to make a difference, both in our organization, and for a better tomorrow.

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    • Trends and innovation
    • ICAx - our innovationshub
    • ICA Växa

    In focus

    Despite stricter rules to slow the spread – parents do not feel their children are healthier

    • Innovation and concept development
    • Packaging development
    • Collaboration and open innovation
    • Contact
  • Careers

    Careers

    At ICA, everyone’s ideas can make a difference. Together, we contribute to make every day a little easier and shape a better future for millions of people – every day. Want to join us?

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    • Available jobs
    • Find your area
    • Your future with us
    • Life at ICA
    • Student

    Available jobs

    Find available positions within ICA Gruppen ›

    • Work at ICA Gruppen
    • Work in a store
    • IT, tech and analytics
    • Category and buying
    • Marketing, sales and business development
    • Warehouse and logistics
    • More areas
    • Culture and values
    • Learning and development
    • Sustainability and CSR
    • Benefits and health
    • Diversity and inclusion
    • Meet our employees
  • Financial

    Financial information

    These pages contain published information about the Group and upcoming reports and presentations will be published here.

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    • Press releases
    • Reports and presentations
    • Credit market
    • Calendar
    • Subscribe
    • Contact

    Reports and presentations

    Here you can find ICA Gruppen’s financial reports and presentations. Read more ›

    • Bond programme
    • Loans and credit facilities
    • Green financing
    • Financial policy
    • Credit analysts
  • Media

    Media

    Welcome to ICA Gruppen's media room. Here you can find our press releases and news. You will also find, images and movies, our channels in social media, information about upcoming events and contact information to ICA's press service.

    Press service
    46+ (0) 10 422 52 52      press@ica.se

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    • Press releases
    • Images and films
    • Social media
    • Question and answer
    • Subscribe
    • Contact

    Latest release

    ICA Gruppen issues SEK 2.5 billion in new bonds

    View all releases ›

  • Contact
  • Other pages
    • ICA Sweden
    • Rimi Baltic
    • Apotek Hjärtat
    • ICA Bank
    • ICA Insurance
    • ICA Real Estate
    • For suppliers
  • Swedish
  • Search
  • Data protection
  • Rights
Data protection

Your rights

You have certain rights linked to your personal data that we process for certain purpose. In order to fulfill your rights, we must of course always handle your personal data within the scope of your request.

If you want to exercise your rights at ICA Gruppen AB, please contact ICA, phone number +46 08-561 500 00 and ask to be connected to “HR support" for support.

If you want to use your rights as a customer of one of the other ICA companies - for contact details, see more at icagruppen.se/en/dataprotection.

If you want to use your rights as an employee or contractor, see further information on Worknet.

If you want to exercise your rights as a former employee or contractor, contact ICA, phone number + 46 08-561 500 00 and ask to be connected to "HR support" for support.

If you are not satisfied with the answer or do not receive a response, please contact the data protection officer (DPO) of ICA Gruppen AB and tell the DPO what you think is wrong, see contact details below for the data protection officer.

ICA Gruppen AB: dpo.icagruppen@ica.se

We have under certain circumstances the right to deny the exercise of some of your rights, for example we cannot accommodate a erasure request if the personal data is still necessary for the purposes for which it was collected or otherwise processed. Another example is if your request is clearly unfounded or unreasonable, for example if you repeatedly request the same thing.

If you do not receive a response to your request, you can submit a complaint to Swedish Data Protection Agency's, IMY, www.IMY.se.


The data subject rights:

The right to access your personal data

You have the right to order a free register extract containing your personal data that ICA processes about you. Examples of this can be basic information about you such as name and contact details.

What happens after the order?
• Once you have ordered your register extract, it normally takes up to 30 days for us to compile your extract. When the compilation is complete, we will send your register extract via link on the condition that you identify yourself with Mobile bankID. Otherwise, we will send you the register extract via registered mail to your civil registration address.

Request for correction of your personal data

If you think that information about you is incorrect or incomplete, you have the right to request that the information should be corrected or supplemented.

Request for erasure of your personal data

Under certain circumstances, you have the right to have your personal data erasured. The right to erasure applies in the following cases:
• If the data is no longer needed for the purpose for which it was collected.
• If the processing is based on your consent and you have withdrawn it.
• If you object to personal data processing that takes place on the basis of the personal data controller's legitimate interest and there are no legitimate reasons that outweigh your interest.
• If the personal data has been processed illegally by us.
• If erasure is required to comply with a legal obligation.

In the following cases, we cannot comply with your request for erasure if it is necessary for:
• To accommodate other important rights such as the right to freedom of expression and information.
• To fulfill a legal obligation.
• To perform a task of public interest or as part of the exercise of authority.
• To be able to establish, enforce or defend legal claims.
• Archival purposes of general interest or for scientific, historical or statistical purposes.
• Reasons relating to a generally important interest in the field of public health.

Object to processing of personal data based on our legitimate interest

In some cases, we have made the assessment that our need to use your personal data is so strong that we have a so-called legitimate interest. If there are legitimate reasons for the current use that outweigh your privacy interest, we may continue to use your data, even though you have objected to the use. If we cannot demonstrate legitimate reasons, we will stop using your personal data.

Request of restriction of processing of personal data

In certain situations, you have the right to demand that the processing of your personal data should be restricted. An example is if you believe that information about you is incorrect and you have requested correction of your information. While the matter is being investigated, you can also request that the processing of the relevant personal data should be restricted.

Another situation is if you have objected to a certain treatment. While the data controller investigates whether their interest outweighs your interest that the personal data is not processed, you may also have the right to have the processing restricted.

However, we may use the information to manage and respond to legal requirements or to protect someone else's rights. We may also use them in specific situations if you agree.

In the case of a restriction, the data is marked so that it may only be processed for certain purposes. When a restriction ends, you will be informed.

Give and withdraw your consent

In some cases, we may ask for your consent to process your personal data. You then have the right to change your mind at any time and withdraw the approval for further treatment. This means that we still have the right to use already collected data, since you have already given your consent.

Right to data portability

The right to move personal data is called the right to data portability in the DPGR. If we base our processing of your personal data on your consent or a contract, you can request to receive the data in a commonly used and machine-readable format. In addition to requesting to obtain the data, you can also request that the personal data be transferred to another personal data controller, for example another company if you want to use their services instead. The data controller only needs to transfer the data to another company if it is technically feasible.

The right to object to direct marketing

The right to object to direct marketing is absolute and there are no exceptions. If you object to direct marketing, your personal data may no longer be processed for such purposes, it must cease.

You can e.g. cancel a subscription mailing at any time by unsubscribing via a link in the mailing.

The right to object to automated decision-making (with or without profiling)

If a data controller uses algorithms to make decisions about you using your personal data, the data controller must:
• Tell you that the decision is automated.
• Give you the right to have the decision reviewed by a real person.
• Give you the opportunity to contest the decision.

You can read more about the GDPR and what rights you have on the Swedish Data Protection Agency's website, www.imy.se

 

Users Job seekers Reference person Vendors Participants Rights Categories data Contact Cookies

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  • Data Protection
  • Users
  • Job applicants
  • Reference person
  • Vendors
  • Participants
  • Categories of personal data
  • Contact
  • Cookies

To startpage

ICA Gruppen AB

ICA Gruppen AB

Box 4075

169 04 Solna, Sweden

Telephone +46 (0) 8 56 15 00 00
Visitors adress

Kolonnvägen 20, 169 71 Solna

Customer service +46 (0) 33 47 47 90
Headquarters

Solna, Sweden

Terms and conditions Cookies Processing of personal data

Processing of personal data

Processing of personal data

  • Data protection
  • Users
  • Job applicants
  • Reference person
  • Vendors
  • Participants
  • Rights
  • Categories of personal data
  • Contact
  • Cookies

Latest news

Latest news

  • 2023-09-12 11:00 ICA Gruppen issues SEK 2.5 billion in new bonds
  • 2023-08-17 07:00 ICA Gruppen’s report for second quarter 2023
  • 2023-07-07 11:00 Jan-Erik Hellman new CEO of ICA Real Estate
  • 2023-06-13 14:20 Anna Nyberg, CEO of ICA Real Estate, leaving ICA Gruppen

Social channels

Social channels

  • X
  • LinkedIn
  • Instagram

Sitemap

About ICA Gruppen

  • Our business
  • Our values
  • Goals and strategy
  • Engagement
  • Organization
  • Corporate governance

Sustainability

  • Governance
  • Sustainability work
  • Climate
  • Human rights
  • Sponsorship
  • Question and answer

Innovation

  • ICAx - our innovationshub
  • ICA Växa

Careers

  • Available jobs
  • Find your area
  • Your future with us
  • Life at ICA
  • Student

Financial

  • Press releases
  • Reports
  • Credit market
  • Calendar
  • Contact

Media

  • Press releases
  • Images and films
  • Social media
  • Question and answer
  • Subscribe
  • Contact


To startpage


ICA Gruppen AB

Box 4075

169 04 Solna, Sweden

Telephone

+46 (0) 8 56 15 00 00

Visitors adress

Kolonnvägen 20, 169 71 Solna

Customer service

+46 (0) 33 47 47 90

Solna, Sweden

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