Founded in 2001, ICA Bank is mainly active in the Swedish market. The bank offers a complete range of bank services for private individuals, including savings accounts and mutual fund solutions.
ICA Bank has no actual bank branches; instead all services are offered either by the Swedish ICA stores, through a customer service department or via various digital channels (website and apps). Accessibility, simplicity, low fees and easy-to-understand terms are key concepts for ICA Bank. Some of the services are offered through partners. ICA Bank has limited operations in Norway where the bank is responsible for all payment terminals at Rimi and ICA Supermarked stores.
At the end of 2013 ICA Bank had around 3.6 million ICA customers in its customer database, around 612,000 of which were bank customers.
Key figures 2014
|Revenues||SEK 848 million (850)|
excluding non-recurring items:
SEK 189 million (201)
|Business volume||SEK 26,353 million (24,772)|
|Average number of employees:||322 (312)|